Documentation & Support

How to add inventory through the Android App

A user is able to add inventory through the web portal and then sync it to the app.  They are also able to add it directly through the Android app.  This article will walk you through the step by step on adding inventory through the app. Steps: Log into your…

Adapter Troubleshooting

The adapter troubleshooting guide provides a step by step guide to identify and fix problems that can occur with the automed adapters. The guide below will outline issues that are associated with the electronic connection, priming of the device or mechanical operation. If at any time you feel you need…

updating the automed app

Updating the automed app

It is important to always make sure you are running the latest version of the automed app on your Android Device.  To ensure you are doing so follow these steps for updating the automed app through the Google Play Store.

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How to update the firmware for the automed delivery device

The purpose of this document is to provide a step by step guide on updating the automed firmware for the AM05 delivery device. If at any time you are having issues in doing this please contact our support team who will be more than happy to work through this process with you.

automed Environment AIDA

Live Data API (AIDA)

AIDA is a HTTP-based RESTful API for use with live data transfer between the automed system and external software and hardware. This integration protocol is a free integration platform for all hardware and software producers to utilize.

automed Web Portal User Guide

New to the automed web portal? Follow these instructions to create a new site, add a new user, add and adjust inventory, add min’s to a site, and much more.

Winter Release 2017

Major System Upgrade As automed continues to grow and increase the features of the services we offer, it is necessary to roll out a major system update and a new version of the mobile application. When will this occur? Sunday the 15th of October at 1:00am Australian Eastern Daylight Time…

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